Everything you need to know to have a safe day out at Painshill
At Painshill we believe that getting outside into nature is important for people’s wellbeing. The landscape can be a great source of tranquility in these troubled times. We would like to reopen to allow people access to a beautiful, open space for exercise and mental health benefits.
However, the safety of our visitors, staff and volunteers is always our number one priority.
In order to reopen we need all visitors to follow and keep to our strict social distancing rules.
If you would like to visit Painshill please read on for all our regulations and what to expect on your day out.
Dates and opening hours
The landscape is open 10am until 6pm with three time-slots for ticket holders to enter in. Members do not need to book and can enter at any time.
The Grotto and the upper floors of the Gothic Tower will remain closed as they are small spaces.
The Play Area remains closed at this time.
The Tea Room is open 10.30am until 4.30pm, offering takeaway food only. Bringing your own picnic to Painshill is welcomed.
Before your visit – book your tickets
Before visiting Painshill please read this page to familiarise yourself with the new procedures and social distancing rules.
Tickets must be booked online in advance for the day and time you wish to visit.
(Please note that this doesn’t include Painshill members, and a few others listed below*)
To help with social distancing each day is split into three time slots.
10am – 12noon
12noon – 2pm
2pm – 4pm
Last entry is strictly 4pm. The car park closes and the site is locked at 6pm.
You can enter Painshill at any time within your allocated time slot. It is beneficial if you don’t turn up at the very beginning but sometime within the time frame. The time slots are only there to help with traffic through the Visitor Centre – you can stay as long as you like in Painshill once through the entrance.
Tickets for each time slot are limited to help with social distancing.
The booking link also has options to pre-book your catering if you would like and add on anything from the shop as a click-and-collect.
*People who do not need to book online are:
Historic House members
Those with a Gardener’s World card
Those with a Painshill day ticket valid for a year bought online before Fri 22 May
During your visit – practice social distancing
Park your car as normal in the Painshill car park, taking care around others. Please make your way quickly to the Visitor Centre so that you do not obstruct the bridge.
If there is a queue to the Visitor Centre please keep 2 metres away from others. Yellow lines on the ground will help you to keep your distance.
At the end of the queue you will be called forward by a member of staff at an outside desk. Please have your ticket or membership card ready.
Once past the ticket desk please make your way through the Visitor Centre corridor quickly and out into the landscape. Hand sanitiser is available at the Visitor Centre.
Once out in the landscape enjoy your visit! Spread out over 158 acres, soak up the scenery and have fun!
Government guidelines on social distancing must be followed at all times.
If visitors cannot keep to these rules Painshill will be forced to close. You will take away a source of wellbeing from a community that cares for it and put the future of the charity at risk. Thank you in advance for your cooperation in ensuring you, those around you and Painshill stays safe.
Painshil’s volunteer rangers will be out in the landscape to ensure all visitors are following social distancing guidelines.
The toilets in the Visitor Centre will be closed to ensure that people do not queue outside them in the small corridor. Port-a-loos will be situated across the meadow with markers for queueing.
The accessible toilet in the Visitor Centre will still be operational.
If you do not wish to visit the Tea Room or have brought you own picnic please move past it quickly and carefully. The Tea Room will be operating a takeaway service only with a separate entrance and exit. Please queue 2 metres away from others. Payment will be with a contactless card only.
The Gift Shop is now open for browsing. 6 people will be allowed in at any one time.
General Painshill rules
Normal general Painshill rules apply to all visitors. Dogs must be kept on a short lead at all times. Scooters and bikes are only allowed for the under 5s. Please do not bring in BBQs, light fires or use drones.
Exiting Painshill – follow signs and exit arrows
Please follow the yellow exit signs and arrows to leave Painshill. They have been placed to ease the amount of times you will pass others coming in.
Please note: An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Painshill, you voluntarily assume all risks related to exposure to COVID-19