Tea & Cake with Santa *CANCELLED*
Cobham, in Surrey, will be going into Tier 3 from midnight on Fri 18 Dec.
We have taken our time to digest the guidelines and it is with much regret that this change will require us to cancel Tea and Cake with Santa between Sat 19 and Thur 24 Dec. After studying the regulations we are unable to offer Tea and Cake with Santa in Tier 3.
We know that this will be devastating news for families hoping to meet Father Christmas and we are so sorry that we are not able to welcome you this year. We have always put the safety of our customers first and understand our responsibility to support the Government guidelines.
Snowfari is outdoors in the landscape and, according to Government guidelines, can still go ahead. Your tickets for this family animal trail are still valid.
We will be issuing a partial refund (for Tea with Santa not Snowfari) as soon as possible. (It is a full refund for Painshill members as Snowfari is free for members. If you have purchased tickets that are not covered by your membership and would like to transfer the tickets to Snowfari please email email@example.com).
As a gesture of Christmas goodwill the presents that would have been given by Santa can be collected free of charge when you visit Snowfari. Please ask at the ticket desk for your presents which will be accompanied by a letter from Santa for your children.
If you require any further information please get in touch with us at us at firstname.lastname@example.org.
Tea & Cake with Santa
Tea and Cake with Santa will be running on:
Sat 5 & Sun 6 Dec *SOLD OUT*
Sat 12 Dec *SOLD OUT*
Sun 13 Dec *SOLD OUT*
Mon 14 until Fri 18 Dec *SOLD OUT*
Sat 19 Dec& Sun 20 Dec **SOLD OUT*
Mon 21 until Wed 23 Dec *SOLD OUT*
Thur 24 Dec *SOLD OUT*
Tea and Cake with Santa sessions will be held at:
10am until 10:40am
11am until 11:40am
12pm until 12.40pm
1pm until 1.40pm
2pm until 2.40pm
3pm until 3.40pm
6pm until 6:40pm*
*Please note: the Painshill landscape will close at 4pm. Those booked on a 6pm session are booked for Tea and Cake with Santa only. Please plan to arrive no more than 15 minutes before the start of the session as all visitors will be required to wait outside until the room is ready.
Adult Painshill members – £6
Adult non-members – £12.50 (includes entry to the landscape for the same day to enjoy Snowfari)
Adult non-members for 6pm sessions – £6 (does NOT include entry to the landscape to enjoy Snowfari)
Children over 9 months – £16.50 (includes a present from Santa)
Infants under 9 months – £10.50 (includes a present from Santa but no food and drink)
Booking *SOLD OUT*
Refunds and exchanges
Due to limited numbers bookings cannot be amended or transferred. Please select the correct number of tickets before proceeding with your booking.
Please note: we will continue to follow government guidance on COVID-19 and this event may be subject to change.
We do not offer refunds unless the event is cancelled. If it is we will communicate with you as soon as possible and we will issue a full refund.
Food and Drink
Hot drinks including tea, coffee or hot chocolate and Christmas treats will be served.
If you have any dietary requirements please inform an Elf as soon as you arrive. Gluten free and dairy free options will be available.
Once all groups have been seated at socially distanced tables, Santa will enter the room.
Families will be able to go up to Santa one table at a time (at an appropriate distance).
All children will receive a present.
Santa will follow up-to-date Government guidelines at all times.
Families will be able to have a photo with Santa one table at a time (at an appropriate distance). All visitors are responsible for taking their own photos. To reduce contact, Painshill staff will not be able to take photos and a photographer is not included in the price. Please wait at your table to be called forward by the elf.
You will have the option to choose an age range so your child receives an age-appropriate present.
Age ranges to choose from will be
We ask that people book only in their household or ‘bubble’ as Painshill is in tier 2 for COVID-19 restrictions.
Family tables for Tea and Cake with Santa will be limited to six people only. A maximum of twenty people will be in the function group in any session (this is half what the function room normally holds).
Once you are seated, please remain at your table until collected by the Head Elf to receive your present.
Please wear a mask when you are moving around the room (unless under 11 or exempt). You do not need to wear a mask once you are seated at your table.
Please note that in between each session tables and chairs will be sanitized.
We are and will continue to follow the latest Government guidelines. If required, some elements of the event may be adapted if guidance changes.
Please do not come to the event if you are feeling ill and suffering any symptoms of COVID-19 or should be self isolating. Please let us know as soon as possible if you can no longer attend the event due to COVID-19 so we can move your booking or refund your tickets.
Our function room and Visitor Centre are wheelchair accessible.
Bikes and scooters
Bikes and scooters are allowed for the under 5s only.
Unfortunately dogs are not allowed in the function room. We ask you not to bring them to Painshill for this particular event.