When does a membership start from and expire?
We do not put start dates on membership cards only the expiry date which will be 12 months from when your membership starts.
How many membership cards are issued?
There is only ever one card issued.
How many names can be put on a membership card?
With joint and family membership one name will be automatically be printed. If you require two names (must be living at the same address) please call us on 01932 868113.
What if a member forgets to bring their card to Painshill?
The member will be charged normal admission if they cannot display a valid card.
What if the members’ card is lost, stolen or defaced?
We will replace the card for a cost of £5.00. This can be processed at either the visitor centre or by contacting the Membership Manager.
Can a membership be purchased as a gift?
Memberships make ideal gifts; these can be bought online, at the visitor centre or by contacting the Membership Manager.
Can I Gift Aid a membership?
You are able to Gift Aid a membership if you buying it for yourself but not if you are buying it on behalf of a friend or as a gift.